We are currently seeking an Administrative Assistant for our Data Management team that thrives in a fast-paced environment with exceptional organizational, multi-tasking skills, customer service and phone skills.  As an Admin Assistant, you will assist the Data Management team with system tickets, billing issues and benefit questions.

Pierce Group Benefits, an Accretive Company is currently the largest provider of employee benefits consulting and administration in North Carolina’s public sector. Our firm is a full-service employee benefits brokerage that builds comprehensive benefits packages for employers in North Carolina, South Carolina, and Virginia. As our company continues to grow at a rapid pace, so do the opportunities for our current and future employees to learn and mentor with top leadership for continued professional and personal development.

• Triage and respond to requests for information via email, Teams chats or phone calls
• Calendar and inbox management for department managers
• Review and respond to error notifications from carriers
• Manage department ticketing system, including ticket maintenance and creation
• Send files to carriers and verify processing and/or resolve discrepancies
• Communicate with other internal departments and external carriers
• Create and update internal process documentation
• Create standardized documentation packets using templates
• Following company procedures concerning all essential duties and responsibilities
• Other duties as assigned

To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:   

• Competitive base salary   
• Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days
• Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options    
• Company match 401(k) plan – 50% up to 6%!   
• Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers    
• Opportunity to prioritize your mental health with 24/7 access to licensed therapists   
• Pet benefits & discounts    
• Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout AssuredPartners  

• Exceptional skill with Outlook, OneNote and Word
• Intermediate skill with Excel
• Exceptional customer service skills
• Strong time management
• Detail and accuracy oriented
• Able to work with limited supervision
• High school degree or two-year Associates degree in business administration
• Three or more years related administrative experience and/or training

Accretive is a collection of elite specialty and wholesale agencies supported by experienced industry leaders. Our expertise is broad, and our innovative culture runs deep. We value relationships above all else and consistently deliver best in class customized solutions and service you can trust.

Accretive is passionate about fueling our clients’ innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive.  We are proud to be one of the largest brokers in the country, but we’re even prouder of the honest, caring relationships that our employees build with our clients every day.

Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us. Accretive is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. Accretive is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!